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Security Engineer, Blue Team

At Olo we develop an online food ordering platform used by many of the country’s largest restaurant chains, reaching millions of consumers. Chances are if you’ve ordered directly from a restaurant brand’s app or website, we’ve made that happen. Mobile ordering and payments is an exciting and active industry full of interesting players and yet still a relatively untapped market ripe for disruption. We’re quite up-front about the technical challenges our business faces. Running a platform with multiple white-labeled front-ends, that maintains real-time connections into thousands of restaurants’ POS systems, and coordinates complex transactions between these and other third parties (such as payment gateways and gift card providers) is not for the faint of heart!

We take great pride in the reliability, security, and performance of our systems and services. We are looking for a talented Security Engineer with experience in a Blue Team role to help us fortify our defenses and protect the systems that enable hungry people to order their food quickly and securely.

In the role of Senior Security Engineer, you will design and implement the security defenses that enable our systems to keep running while protecting the data of our clients and their customers. 

Responsibilities

  • Detect and defend against attacks.
  • Review patching, firewall rules, and server configurations together with the Infrastructure team.
  • Respond to alerts, events, and incidents per our specified procedures and processes. 
  • Proactively examine logs and system activity for unusual activity, adding and tweaking monitors and alerts.
  • Lead remediation efforts from Red Team findings.
  • Work with PCI and SOC auditors to provide evidence of compliance.
  • Support and lead AV and Endpoint technology and deployments. Automate patching and task automation of servers and desktops.
  • Interact with IT operational and development teams to advise on, coordinate and track mitigation and remediation activities.
  • Conduct Blue Team exercises and Computer Network Defense drills in order to evaluate and improve processes and technologies related to threat detection, incident response, patching, remediation and user training.
  • Maintain vulnerability management solutions to ensure endpoints are compliant with security guidelines.
  • Daily operational work includes security monitoring, patch verification, IDS alerts, FIM alerts, log analysis, forensic analysis, host configuration audits, firewall rule reviews, assisting with fraud attacks, and other security tasks.
  • Help diligence third party software and SaaS tools for our approved vendor list.
  • Proactively identify and implement improvements to our tools and processes.

Requirements

  • Previous Blue Team experience 
  • Proficient in current security technologies, including advanced anti-malware solutions, network forensics, and detection solutions.
  • Proven experience developing and leading remediation / mitigation activities, and providing status updates and reports.
  • Experience with Windows Desktop, Windows Server, macOS, and Linux operating systems and system administration – specifically with regard to hardening, detection, patching and compliance.
  • Solid experience with AWS security best practices and Infrastructure-as-Code (e.g. Terraform, Ansible, CloudFormation or similar.)
  • Experience with both hardware and AWS networking configuration (switches, firewalls, security groups, etc) – specifically with regard to patching and compliance.
  • Deep understanding of networking concepts such as DMZs, subnets, VLANs, proxies, private IP addressing and NAT; protocols, ports and common services, such as TCP/IP network protocols and application layer protocols (e.g. HTTP/S, DNS, SSH, SMTP, Active Directory etc.)
  • Up-to-date knowledge of information technology and cyber security standards, trends, and issues. 
  • Experience deploying, maintaining and administering security technologies including DLP systems, IDSs, WAFs, FIM, etc. 
  • Experience with PCI and/or SOC compliance highly beneficial.
  • CISSP certification preferred.

About Olo

Olo is the on-demand interface for the restaurant industry, powering digital ordering and delivery for over 250 restaurant brands. Olo’s enterprise-grade software powers every stage of the digital restaurant transaction, from fully-branded user interfaces to the back-of-house order management features that keep the kitchen running smoothly. Orders from Olo are injected seamlessly into existing restaurant systems to help brands capture demand from on-demand channels such as branded website and apps, third-party marketplaces, social media channels, and personal assistant devices like the Amazon Echo. Olo is a pioneer in the industry, beginning with text message ordering on mobile feature phones in 2005. Today, millions of consumers use Olo to order ahead (SKIP THE LINE®) or get meals delivered from the restaurants they love. Customers include Applebee’s, Chili’s, Chipotle, Denny’s, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Red Robin, Shake Shack, sweetgreen, Wingstop, and more. 

Olo is located on the 82nd floor of One World Trade Center.  We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map: https://www.olo.com/images/culture.jpg.

We encourage you to apply! 

At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are consistently underrepresented across the tech sector and we are fully committed to doing our part to move the needle. 

Olo is an equal opportunity employer and diversity is highly valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

If you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you

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