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Executive Operations Assistant

Olo is seeking an enthusiastic and resourceful individual to assist our Founder & CEO as well as manage office operations to foster a positive and enjoyable workplace. We’re looking for a team player with excellent organizational skills, impressive follow-through, and the utmost attention to detail. If this sounds like you and you are excited about a role at a growing organization that is focused on on-demand solutions for the restaurant industry and beyond, then we want to talk to you!

Ideal candidates are excited to work in a fast-paced, ever-changing, team-oriented environment. If you consider yourself to be detail-obsessed, social, and reliable, this position is for you! Logical candidates would have interest in assistant and office management roles at tech companies.

This is a full-time position in our New York City office.

Responsibilities

  • Support the CEO by managing day-to-day matters including, but not limited to, preparing and coordinating communications, complex calendar management, meeting logistics for internal and external appointments, travel arrangements, facilitating changes to daily events as necessary, tracking and helping drive completion of key deliverables and following up on outstanding items by acting as a liaison for direct reports.
  • Proactively build relationships with employees across all departments, levels and locations, gaining trust and credibility.
  • Serve as a primary liaison between Olo and its Board of Directors.
  • Assist the CEO in managing Board meeting prep and the creation of Board materials.
  • Work with the Marketing team to manage inbound speaking and interview requests for the CEO.
  • Ensure a positive internal and external first impression and reputation of Olo.
  • Maintain a neat and orderly office, creating a happy and productive environment.
  • Handle all matters surrounding company facilities. Proactively seek out the most effective, cost-efficient vendors for numerous services.
  • Partner with key stakeholders to assist with NYC office environment and office expansions.
  • Assist the People + Culture team with event coordination - lunches, happy hours, and other team-building activities.
  • Special projects for the People + Culture and Executive teams.

Requirements

  • Bachelor’s degree.
  • 2+ years experience as an executive assistant and/or office manager.
  • Spidey sense; understands urgency.
  • Impeccable, aggressive, follow-up skills.
  • High energy, and a positive attitude.
  • Ability to handle confidential information with discretion, and deal with professionals inside and outside the company.
  • Ability to take initiative and work without supervision.
  • Strong verbal and written communication skills. Perfectionist.
  • A "can-do" approach -- you'll be expected to make magic happen!
  • Proficient with Microsoft Office products and a whiz at using Google Docs.
  • Strong attention to detail and exceptional organizational skills.
  • Demonstrates an ability to prioritize and meet deadlines, and thrive in a fast-paced environment.
  • Ability to multitask, while maintaining robust organizational and problem solving skills.
  • Solutions-driven and “get-it-done” mentality.
  • Local to NYC and able to work in our Financial District office.
  • Legally able to work in the United States.

 

About Olo

Olo is the on-demand interface for the restaurant industry, powering digital ordering and delivery for over 200 restaurant brands. Olo’s enterprise-grade software powers every stage of the digital restaurant transaction, from fully-branded user interfaces to the back-of-house order management features that keep the kitchen running smoothly. Orders from Olo are injected seamlessly into existing restaurant systems to help brands capture demand from on-demand channels such as branded website and apps, third-party marketplaces, social media channels, and personal assistant devices like the Amazon Echo. Olo is a pioneer in the industry, beginning with text message ordering on mobile feature phones in 2005. Today, millions of consumers use Olo to order ahead (SKIP THE LINE®) or get meals delivered from the restaurants they love. Customers include Applebee’s, Chili’s, Chipotle, Denny’s, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Red Robin, Shake Shack, sweetgreen, Wingstop, and more.

Olo is located at 26 Broadway in the historic Standard Oil Building, the former home of John D. Rockefeller.  We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map: https://www.olo.com/images/culture.jpg.

We encourage you to apply!

At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are consistently underrepresented across the tech sector and we are fully committed in doing our part to move the needle.

Olo is an equal opportunity employer and diversity is highly valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

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